York Website Design

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York is redesigning the town website and looking for your input.

So far, we have identified four (4) key goals in the website redesign that we are looking to accomplish:

  • Make it easier for residents and visitors to find information
  • Improve access to our online services and help residents easily understand information and requirements associated with town services
  • Provide a user-friendly experience on the site
  • Engage residents by providing an interactive experience

To help guide our decisions, we would like feedback on what community residents look for when they come to our site. What about the navigation works or doesn’t? Do you get what you are looking for when you search for information?

If you'd like to stay updated on the website redesign, opt-in to email communications by following the project.

Please help us understand how our residents interact with the site and how we can improve with implementing our new site by taking the survey below.




York is redesigning the town website and looking for your input.

So far, we have identified four (4) key goals in the website redesign that we are looking to accomplish:

  • Make it easier for residents and visitors to find information
  • Improve access to our online services and help residents easily understand information and requirements associated with town services
  • Provide a user-friendly experience on the site
  • Engage residents by providing an interactive experience

To help guide our decisions, we would like feedback on what community residents look for when they come to our site. What about the navigation works or doesn’t? Do you get what you are looking for when you search for information?

If you'd like to stay updated on the website redesign, opt-in to email communications by following the project.

Please help us understand how our residents interact with the site and how we can improve with implementing our new site by taking the survey below.

Frequently asked questions

As we embark on website redevelopment, we invite you to ask us any questions you might have about the project. If you feel your questions might be useful to other members of the community simply indicate that you are open to a public reply and we will answer your question here for others to read.

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  • Share Will there be user testing involved in the redesign process? I want to be sure that things are easy to use as a resident and that our input is heard along this journey on Facebook Share Will there be user testing involved in the redesign process? I want to be sure that things are easy to use as a resident and that our input is heard along this journey on Twitter Share Will there be user testing involved in the redesign process? I want to be sure that things are easy to use as a resident and that our input is heard along this journey on Linkedin Email Will there be user testing involved in the redesign process? I want to be sure that things are easy to use as a resident and that our input is heard along this journey link

    Will there be user testing involved in the redesign process? I want to be sure that things are easy to use as a resident and that our input is heard along this journey

    almost 2 years ago

    We aim to make finding necessary information more accessible and intuitive. 


    Our new website will consider your feedback, and we trust that the new user experience will be much improved.

    intuitive search
    intuitive search
Page last updated: 16 Jun 2023, 09:22 AM